Privacy Policy

Introduction

Direct Lending Edge respects your privacy and is committed to protecting the information you provide while exploring financial products and service options. This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you regarding your personal information.

Direct Lending Edge operates as a financial service connection platform that helps users explore available options across loans, insurance, investments, wealth management, digital payments, debt relief, home warranty, and auto warranty services.

Information We Collect

We may collect information that you voluntarily provide when using our website, completing a service form, requesting information, contacting support, or expressing interest in a particular financial service.

Depending on the service requested, information may include your name, email address, telephone number, mailing address, date of birth, employment information, financial preferences, requested service category, property information, vehicle information, and other details relevant to your request.

How We Use Your Information

We may use collected information to process service inquiries, understand your requested service, identify potentially relevant service options, communicate with you about your request, provide customer support, maintain records, improve website functionality, analyze service performance, and improve the overall user experience.

Provider Connections

When you request information about a financial service, the information you submit may be used to facilitate a connection with an appropriate service provider. The provider may separately collect and process your information according to its own privacy policy and terms.

Sharing of Information

Direct Lending Edge may share information when reasonably necessary to provide requested services or complete a user-requested connection. Depending on the selected service, information may be shared with lenders, banks, financial institutions, insurance companies, investment providers, payment service companies, warranty administrators, professional service providers, technology providers, and other organizations involved in supporting the requested service.

We may also disclose information when required by applicable law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, users, website, or business operations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, remember preferences, and improve our services. You may manage cookies through your browser settings, although disabling certain cookies may affect some website features.

Communications

We may contact you regarding service requests, inquiries, updates, customer support, or other communications related to your interaction with Direct Lending Edge. Where permitted by applicable law, we may also send promotional communications. You may request to stop receiving promotional communications by contacting us.

Third-Party Services

Our website may contain links, integrations, or connections to third-party websites and service providers. Direct Lending Edge is not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of any provider you choose to interact with.

Data Retention

We may retain personal information for as long as reasonably necessary to provide requested services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce applicable agreements.

Your Privacy Choices

You may contact Direct Lending Edge at contact@directlendingedge.com with questions about your personal information, privacy practices, or certain requests concerning your information. Depending on applicable law, you may have rights to request access, correction, or deletion of certain personal information. Requests may require reasonable verification.

Children's Privacy

Our website and financial service connection workflows are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Policy Updates

Direct Lending Edge may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable requirements. Any updated version will be posted on this page with a revised effective date.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with applicable laws of the United States of America, without regard to conflict of law principles.

Contact Us

For privacy questions, service-related inquiries, or concerns regarding the handling of your personal information, please contact us at contact@directlendingedge.com.